Statement of commitment
Pinnacle Healthcare Pty Ltd ABN 37 123 027 127 (formerly trading as “Aspen Medicolegal”) is an independent consultancy that provides bespoke, tailored solutions to Law Firms in need of expert medical opinions. We exist to provide expert advisory and funding to injured parties and are committed to protecting your privacy and any personal information we collect (including sensitive information such as health information). Pinnacle Healthcare Pty Ltd complies with the Privacy Act 1988 (Cth) and applicable health records laws.
This policy is designed to assist people to understand how their Personal Information, when collected through this website www.pinnaclehealthcare.com.au (Site).
If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services offered on it.
Type of personal information collected
The type of personal information we may collect include the following:
- Name, Organisation and job title.
- Contact information including email address.
- Demographic information such as postcode, preferences and interests.
- Other information relevant to customer or client surveys and/or offers
When you visit our website we also may collect non personal information such as your Internet Protocol (“IP”) address, this is used to better understand aspects of our visitors such as geography and network provider information.
Collection and use of personal information
We may use a secure third party provider to collect personal information to contact and communicate with you, for internal record keeping and for marketing.
We also may analyse and store information about how you interact with our website, this allows us to better target our interaction with you, analyse trends and improve our services.
Disclosure of personal information
We will not share or disclose your personal information to any third parties unless you have given us permission or it is required by law.
Access to and correction of personal information
Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information.
Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us. We rely in part upon customers advising us when their personal information changes. We will endeavor to promptly correct any information found to be inaccurate, incomplete or out of date
To unsubscribe from our e-mail database, or opt out of communications, please contact us at the details below.
More information or Complaints
Our contact details
If you are not satisfied with the result of your complaint to us, you can refer your complaint to the:
Office of the Australian Information Commissioner
Phone: 1300 363 992
Post: GPO Box 5218
Sydney NSW 2001
Online form: www.oaic.gov.au (Privacy Complaint Form)